Privacy Policy
Effective date: 01/09/2025
This Privacy Policy explains how UniXtra (“we”, “us”, “our”) collects, uses, shares, and protects personal data when you use our website https://unixtra.co.uk and related services (the “Service”). We handle personal data in accordance with the UK GDPR and the Data Protection Act 2018.
If you have any questions, contact us at info@unixtra.co.uk.
1. What information we collect
We may collect the following categories of personal data:
- Identity and Contact Data: name, email address, phone number, and any information you include in messages or forms you submit to us.
- Usage Data: pages you view, actions you take on the website, referral sources, and approximate location based on IP address.
- Device and Technical Data: IP address, browser type/version, device type, operating system, and similar technical identifiers.
- Cookies and Similar Technologies: cookie identifiers, local storage values, and session information (see our Cookie Policy for details).
We do not normally collect special category personal data (for example, health data) and we do not intentionally collect payment card details through the website unless a specific service clearly requires it and you knowingly provide it.
2. How we use your data
We use personal data to:
- Provide and operate the Service
- Respond to enquiries, requests, and support messages
- Send service-related communications (for example, policy updates or important notices)
- Analyse website performance and improve content and user experience
- Maintain security, prevent fraud, and detect abuse
- Comply with legal obligations and enforce our terms where necessary
3. Legal basis for processing
We process personal data only when we have a valid legal basis under UK GDPR, including:
- Consent (for example, where required for non-essential cookies)
- Contract (when processing is needed to provide services you request)
- Legal obligation (when we must comply with law)
- Legitimate interests (for example, improving the website and keeping it secure, where those interests are not overridden by your rights)
4. Cookies and tracking technologies
We use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, and improve performance. You can control cookies via your browser settings. Disabling cookies may affect site functionality.
For more details, please read our Cookie Policy here.
5. Sharing your data
We may share personal data with:
- Service providers who support our operations (for example, website hosting, analytics, email delivery, and form processing)
- Professional advisers (for example, legal or accounting) where necessary
- Authorities, regulators, or law enforcement where required by law or where needed to protect rights, safety, and security
- Parties involved in a business transaction (for example, merger, acquisition, or asset transfer). If this happens, we will take steps to protect your information and provide notices where legally required
We only share what is necessary, and we require third parties to protect data and use it only for agreed purposes.
6. International transfers
If we transfer personal data outside the UK (and where applicable, the EEA), we put appropriate safeguards in place, such as Standard Contractual Clauses or other lawful mechanisms, and we take steps to ensure an adequate level of protection.
7. Data retention
We keep personal data only for as long as necessary to:
- Provide the Service and respond to you
- Meet the purposes described in this policy
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
When data is no longer needed, we delete it or anonymise it.
8. Your rights
Depending on your circumstances, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (where applicable)
- Restrict or object to certain processing
- Request data portability (in certain situations)
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, email info@unixtra.co.uk. We may request information to verify your identity before responding.
9. Security
We use appropriate technical and organisational measures designed to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Children’s privacy
Our Service is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, contact info@unixtra.co.uk and we will take appropriate steps to remove it.
11. Links to other websites
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of third parties. Please review their policies before providing personal data.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post updates on this page and change the effective date above. Continued use of the Service after changes means you accept the updated policy where permitted by law.
13. Contact us
If you have questions about this Privacy Policy or how we handle personal data, contact us:
- Email: info@unixtra.co.uk
- Address: 99 Blackwall Way, London, United Kingdom